Terms of Service

By using Uncapped Audio, you agree to the terms outlined below. Please read them carefully.


1. Overview

This website is operated by Uncapped Audio. By accessing or purchasing from our site, you agree to comply with these Terms of Service, including all referenced policies.


2. Online Store Terms

By using our site, you confirm that you are of legal age or have consent from a guardian. Our products may not be used for illegal purposes, and any misuse will result in service termination.


3. General Conditions

We reserve the right to refuse service where reasonably necessary and permitted by law. Customer information is handled in accordance with our Privacy Policy, and payments are processed securely through our payment providers.


4. Accuracy of Information

We do our best to ensure accuracy, but information may not always be current or complete. We reserve the right to update or correct content at any time.


5. Product Information

Products may be available in limited quantities and are subject to return according to our Returns Policy. Colours and product images are displayed as accurately as possible but may vary slightly due to individual screen settings.


6. Pricing and Modifications

We may change prices or discontinue products without notice. We are not liable for price changes or service interruptions.


7. Billing and Account Information

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, stock unavailability, or obvious pricing errors, subject to applicable law. If we cancel an order after payment has been taken, we will refund the amount paid. Customers are responsible for ensuring their billing, delivery and contact information is accurate and up-to-date.


8. Third-Party Tools and Links

We may offer access to third-party tools or links. We are not responsible for content, accuracy, or issues arising from third-party websites.


9. User Comments and Submissions

By voluntarily submitting reviews, testimonials or other content for publication, you grant us permission to display and reproduce that content in connection with our business, subject to applicable law and privacy rights. We reserve the right to moderate or remove content that violates applicable laws or our website policies.


10. Errors and Omissions

Occasionally, product descriptions, prices or availability information may contain errors. We reserve the right to correct such errors and update website information. Where an error materially affects an order, we will contact the customer and resolve the matter in accordance with applicable consumer law.


11. Prohibited Uses

Use of our site for illegal or harmful purposes is strictly prohibited, including spamming, hacking, or infringing on intellectual property rights.


12. Limitation of Liability

All products are supplied as described in their respective listings. Where advertised, products include a 12-month Sony Japan warranty, subject to the applicable warranty terms. This warranty is provided in addition to, and does not affect, your statutory consumer rights against Uncapped Audio.

Nothing in these Terms excludes or restricts liability where doing so would be unlawful, including liability for faulty or misdescribed goods, fraud, or death or personal injury caused by negligence. We are not responsible for losses arising from circumstances beyond our reasonable control where we have fulfilled our legal obligations.


13. Indemnification

Customers are responsible for any unlawful misuse of our website. Where permitted by law, we may seek recovery of direct losses reasonably resulting from deliberate unlawful activity.


14. Governing Law

These Terms of Service are governed by the laws of England and Wales. Nothing in these Terms affects any mandatory consumer protections applicable in the customer's country of residence.


15. Changes to Terms

We may update these Terms of Service periodically. Updated terms will apply to future purchases and website use from the date of publication. Changes will not retrospectively alter the terms of orders already accepted.


Contact Information

Questions about these Terms? Please contact us here.